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Privacy and SMS Communications Policy
Effective Date: 01.01.2022
Welcome to Quality Bay Area Vent Cleaning, your trusted partner in ensuring the safety and efficiency of your home through professional dryer vent cleaning services. We value the trust you place in us and are committed to protecting your privacy and personal information. This Privacy and SMS Communications Policy outlines how we collect, use, protect, and disclose information obtained from our customers and website visitors.
Information Collection and Use
We collect information from you when you schedule a service, make an inquiry, or visit our website. This information may include your name, contact details (email address, phone number, and home address), and any other information you choose to provide to us.
We use your information to:
Schedule and manage your service appointments.
Improve customer service and support.
Send updates, promotional messages, and service information, subject to your consent.
SMS Communications Consent
By providing your mobile phone number, you explicitly consent to receive SMS messages from us regarding service appointments, updates, promotions, and relevant information related to your inquiries. Consent to receive SMS messages is not required as a condition to purchase any goods or services.
Opting Out: You may opt out of receiving SMS messages at any time by replying "STOP" to any message.
Message Frequency: The number of messages you receive will depend on your service requests and interactions with us.
Message and Data Rates: Message and data rates may apply according to your mobile service plan.
Data Protection
We implement robust security measures to protect your personal information. Our website uses high standard encryption for data transmission, ensuring the confidentiality of your information.
Information Sharing
We do not sell or trade your personal information.
Third-Party Links
Our website may include links to third-party products or services. These external sites have their own privacy policies, and we do not bear responsibility for their content or activities.
Your Consent
By using our website or services, you consent to our Privacy and SMS Communications Policy.
Policy Changes
We may update this policy to reflect changes to our information practices. If we make significant changes, we will notify you through our website or by email, where applicable.
Contact Us
For questions about this policy or our privacy practices, please contact us at:
(415) 887-6769
We are looking forward to working with you!
We are looking forward to working with you!
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